Frequently Asked Questions

  • No. All assessments and estimates require a $20 fee. The fee is credited toward treatment if work proceeds.

  • The fee is $20 per project. After you submit your inquiry, you’ll receive payment instructions based on the method you select.

  • Use the contact form, email info@lazarusartservices.com, or text 786-529-2787. Send the artwork’s size, clear photos of the front, back, damage details, and any signatures, plus a short description of your concerns. You’ll receive confirmation when your materials arrive and a separate message with payment instructions.

  • Oil, acrylic, and mixed-media on canvas, panel, or board. Other painted materials are considered on a case-by-case basis.

  • Yes.

  • Yes. Structural mending and reinforcement are provided as needed.

  • Yes. Areas of lifting or unstable paint are secured.

  • Yes. Color-matched and reversible. Applied only to areas of loss.

  • Yes. Structural repairs, fills, and tone-matching and in-kind gilding are available.

  • Yes. Documentation can be provided for claims involving fire, flood, or other damage.

  • Yes.

  • Yes.

  • Yes. The American Institute for Conservation sets the professional standards I follow.

  • Case by case.

  • Yes for local clients. Non-local pickup, delivery, and installation are considered case by case.

  • Yes.

  • Timelines depend on the extent of damage and current queue. Most treatments range from 2 to 8 weeks. Expedited work is considered case by case.

  • For shipping, use an AirFloat box equivalent. For local pickup and delivery, I soft-pack the artwork myself. If you pack it on your own, keep the artwork upright, avoid touching the paint layer, and use clean, dry padding.

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